Annual Benefit Open Enrollment
Open Enrollment for 2027 is November 9-20, 2026.
The Open Enrollment period for electing your 2027 benefits through UKG will take place Monday, November 9 through Friday, November 20. Employees only need to make elections if changing benefits or enrolling in a Flexible Spending Account (FSA).
New in 2027: Fertility coverage
Fertility coverage is being added to the medical plan for 2027 and will include a $50,000 lifetime maximum benefit. This enhancement expands support available through the medical plan and reflects our continued commitment to providing benefits that help meet the diverse needs of employees and their families.
Resources
- Log into your UKG account (“Open Enrollment” will be linked in the left-hand navigation)
- 2027 Benefit Guides: Non-Union | AFSCME | 18-S | OPBA | Interns
- 2027 DIPPO enrollment info
- Summary of Benefits and Coverage 2027
Questions
Download our Frequently Asked Questions for 2027.
Need further assistance?
If you have any questions about Open Enrollment, submit an HR Help request in UKG, dial x6444, or call (216) 391-6444. Human Resources will also host on-site assistance sessions on the dates below:
- GJM (Board Conference Room, 1st floor): Monday, November 9, noon-3 p.m.
- EMSC (Conference Room D): Thursday, November 12, noon-3 p.m.
- Southerly (Training Room A): Monday, November 16, 7:30-10 a.m.
- Easterly (Admin Training Room): Wednesday, November 18, 7:30-10 a.m.
- Westerly (Maintenance Computer Room): Thursday, November 19, 7:30-10 a.m.

