Posted by Jared Shepherd On January 1, 2012, the Northeast Ohio Regional Sewer District’s rates and billing structure is changing. Here is a summary to help you better understand the changes. No more minimum charge Before 2012, users were charged a for 1,000 cubic feet of water (1 MCF, or 7,480 gallons) of...
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Our Ask Us! page recently received the following email from a customer who spends several months a year out west: I spend the winter in Arizona. I shut my water off but I still have sewer charges. Is there any way of avoiding these charges since i’m not using...
Read More Posted by Jared Shepherd Call volumes to our Customer Service department are higher this week as residents are applying for and requesting details about the Sewer District’s expanded cost-saving programs. Last Thursday, the Sewer District began mailing its letter to customers explaining the 2012 rate schedule and new program offerings, and residents began...
Read More Posted by Jared Shepherd Among the sewer rate changes being discussed at our public meetings is our proposed elimination of our minimum charge, a move made to address the most common concern from our customers. Here’s a simple explanation and an example of how some of our users will benefit most. One of...
Read More Posted by Jared Shepherd Tomorrow night’s rate-information meeting will begin at 7:00 p.m. at the Maple Heights library. We will present the Sewer District’s proposed 2012 rate schedule and new affordability program, and take applications for our Homestead and Summer Sprinkling programs. We will post the rate proposal and presentation at neorsd.org/rates tomorrow...
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The Sewer District will present a series of meetings beginning in April to share project information, as well as rate and affordability program details, across our service area. All meetings are open to the public, and times and locations are listed after the jump. Updated March 22, 2011 Your...
Read More Posted by Jared Shepherd The Sewer District’s 2011 rates, which take effect January 1, are the final phase of a multiple-year rate program approved by Trustees in 2008. A 2012-2016 rate study is nearing completion which will offer recommendations for rate adjustments and affordability programs early next year. Rate calculations are based on...
Read More Posted by Jared Shepherd We recognize that some Summer Sprinkling Program customers may not have received their discounts for the 2010 summer season. Last month, we mailed a letter to Summer Sprinkling Program customers to explain the issue and our response to the situation. If you received the letter in error, please disregard....
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