Posted by Jared Shepherd 
Caption: “Westerly sewage treatment plant, West 58th and Lakefront, inside oflaboratory showing arrangement and equipment. View: Looking north.” A closeup of the gentleman and equipment on the right.
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There are no “normal” business hours because, well, people are doing their business at all hours of the day. Many residents may not realize our three wastewater treatment plants—Southerly in Cuyahoga Heights, and Easterly and Westerly in Cleveland—are operated by staff working around the clock to treat wastewater and...
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How are we keeping our Great Lake great and controlling costs? We take our customers’ investment in our work very seriously. Clean water protects the health and safety of all the citizens in our region, and we are proud of the work we do. But we understand customers want...
Read More Posted by Jared Shepherd As part of its plan to reduce the amount raw sewage entering local waterways, the Northeast Ohio Regional Sewer District submitted its green infrastructure plan to the United States Environmental Protection Agency yesterday. The plan is a component of the Project Clean Lake consent decree signed between the...
Read More Posted by Jared Shepherd On January 1, 2012, the Northeast Ohio Regional Sewer District’s rates and billing structure is changing. Here is a summary to help you better understand the changes. No more minimum charge Before 2012, users were charged a for 1,000 cubic feet of water (1 MCF, or 7,480 gallons) of...
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Customers, construction, communication, community, what made our list of top headlines in 2011? Here’s what we posted, but let us know what you think we may have missed.
Read More Posted by Jared Shepherd When Wally Waterdrop posted his first tweet in 2009, we didn’t know how we might use Twitter, or Facebook, or YouTube for our customers’ benefit. Our top tweets reveal a few ways in which we hope our social media efforts made a difference. Check it out on Storify.
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Our Ask Us! page recently received the following email from a customer who spends several months a year out west: I spend the winter in Arizona. I shut my water off but I still have sewer charges. Is there any way of avoiding these charges since i’m not using...
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Scanned from a series of glass-plate slides from the early 1900s, this 1902 blueprint shows a schematic for a primary filter.
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Photo by Getty Images courtesy bbc.co.uk Earlier this month, an Illinois water utility confirmed it was the victim of an apparent cyber attack which led to the failure of one of its pumps. While Chicago’s ABC affiliate reports that Federal authorities had not yet confirmed the details, the utility...
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