TRIVIA: The answer behind the surge

• Posted by Jared Shepherd
• 3702 Views
• February 10th, 2012
• in Miscellaneous
• No Comments

Our Facebook page followers saw a question we posted earlier today: Wondering how Super Bowl viewing affects water usage—would usage surge during halftime or post-game when viewers hit the restroom?—we asked a superintendent for a flow report for last Sunday. We didn’t see a game-to-flow correlation in our Westerly...

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QUESTION: What would you like to see?

• Posted by Jared Shepherd
• 3729 Views
• January 31st, 2012
• in Miscellaneous
• No Comments

Our monthly email blast—environotes—has been around for several years in several forms. First, it was a limited distribution print newsletter, then an email newsletter, and now a collection of the month’s social-media highlights from your Sewer District. At one time, we focused on public-officials news, then shifted to Sewer...

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ARCHIVES: Lab, 1940

• Posted by Jared Shepherd
• 4120 Views
• January 20th, 2012
• in Miscellaneous
• No Comments

Caption: “Westerly sewage treatment plant, West 58th and Lakefront, inside oflaboratory showing arrangement and equipment. View: Looking north.” A closeup of the gentleman and equipment on the right.

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24/7: Wastewater never takes a holiday

• Posted by Jared Shepherd
• 3819 Views
• January 13th, 2012
• in Miscellaneous
• No Comments

There are no “normal” business hours because, well, people are doing their business at all hours of the day. Many residents may not realize our three wastewater treatment plants—Southerly in Cuyahoga Heights, and Easterly and Westerly in Cleveland—are operated by staff working around the clock to treat wastewater and...

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DOLLARS AND SENSE: Ways we are controlling costs

• Posted by Jared Shepherd
• 3823 Views
• January 5th, 2012
• in Miscellaneous
• No Comments

How are we keeping our Great Lake great and controlling costs? We take our customers’ investment in our work very seriously. Clean water protects the health and safety of all the citizens in our region, and we are proud of the work we do. But we understand customers want...

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NEWS: Green infrastructure projects will sprout in 2012

• Posted by Jared Shepherd
• 3705 Views
• December 29th, 2011
• in Miscellaneous
• No Comments

As part of its plan to reduce the amount raw sewage entering local waterways, the Northeast Ohio Regional Sewer District submitted its green infrastructure plan to the United States Environmental Protection Agency yesterday. The plan is a component of the Project Clean Lake consent decree signed between the...

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RATES: Changes effective Jan. 1

• Posted by Jared Shepherd
• 4199 Views
• December 28th, 2011
• in Miscellaneous
• No Comments

On January 1, 2012, the Northeast Ohio Regional Sewer District’s rates and billing structure is changing. Here is a summary to help you better understand the changes. No more minimum charge Before 2012, users were charged a for 1,000 cubic feet of water (1 MCF, or 7,480 gallons) of...

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BEST OF: Top @neorsd stories of 2011

• Posted by Jared Shepherd
• 3648 Views
• December 23rd, 2011
• in Miscellaneous
• No Comments

Customers, construction, communication, community, what made our list of top headlines in 2011? Here’s what we posted, but let us know what you think we may have missed.

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BEST OF: Wally’s top tweets of 2011

• Posted by Jared Shepherd
• 3733 Views
• December 16th, 2011
• in Miscellaneous
• No Comments

When Wally Waterdrop posted his first tweet in 2009, we didn’t know how we might use Twitter, or Facebook, or YouTube for our customers’ benefit. Our top tweets reveal a few ways in which we hope our social media efforts made a difference. Check it out on Storify.

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ASK US: “I shut off my water. Why do I have sewer charges?”

• Posted by Jared Shepherd
• 5486 Views
• December 7th, 2011
• in Miscellaneous
• 2 Comments

Our Ask Us! page recently received the following email from a customer who spends several months a year out west: I spend the winter in Arizona. I shut my water off but I still have sewer charges. Is there any way of avoiding these charges since i’m not using...

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